KontrolFreek, a creator of performance gaming gear sold across 40 countries and thousands of stores worldwide, needed a payment solution that could keep pace with its global marketplace presence. As the brand continued to grow, fees levied by the marketplaces it sold on were quietly eroding margins and creating operational complexity.

The team needed a simpler, more transparent way to manage cross-border payments that would not cost them at every turn.

The relationship with PingPong began when KontrolFreek opened a marketplace account on Rakuten and discovered PingPong was already the platform's cross-border payment provider. Impressed by how seamless the experience was, the team quickly expanded the partnership — switching all 13 of their Amazon international accounts across Canada, EU, UK, Australia, UAE, Japan, and Singapore.

“Before PingPong, a lot of fees were being assessed from the marketplaces we sell on. But a very simple switch to using a PingPong account showed instant profits in savings. We were even able to automate tasks and streamline operations.”

Since switching to PingPong, KontrolFreek has generated over six figures in savings — a direct result of eliminating hidden fees, accessing transparent exchange rates, and consolidating marketplace activity onto a single platform.

With payment operations no longer a source of friction, the team has been able to redirect its focus toward what it does best: creating exceptional gaming accessories and expanding its global footprint.

"For anyone selling on global marketplaces: I'd recommend using PingPong. It's simple. You'll see a lot of savings."