Trust Center

Trust Center

Security You Can Trust

Security You Can Trust

Built on a foundation of compliance, security, and transparency.

Built on a foundation of compliance, security, and transparency.

Compliance & Certifications

We maintain rigorous compliance standards across all jurisdictions where we operate.

Our infrastructure meets the highest industry requirements.

Security & Compliance Certifications
PCI DSS Level 1

The highest level of payment card industry certification. Annual audits by independent Qualified Security Assessors.

PCI

SOC 2 Type I

Independent verification of our security controls, availability, and confidentiality practices.

AICPA

SOC 2

ISO 27001

International standard for information security management systems.

Regulatory Authorisations
GDPR Compliant

Full compliance with EU data protection regulations.

70+ Global Licences

Licensed to operate in 200+ countries and territories.

Global Licensing

Global Licensing

PingPong holds 70+ licences across major financial jurisdictions worldwide.

North America

Foreign Money Services Business (FMSB) License from Financial Transactions and Reports Analysis Centre of Canada (FINTRAC)

Foreign Money Services Business (FMSB) License from Financial Transactions and Reports Analysis Centre of Canada (FINTRAC)

Money Services Business (MSB) License from ‌Financial Crimes Enforcement Network (FinCEN), USA

Money Services Business (MSB) License from ‌Financial Crimes Enforcement Network (FinCEN), USA

Money Transmitter Licenses (MTL) in multiple US states

Money Transmitter Licenses (MTL) in multiple US states

Middle East

Retail Payment Services (RPS, in-principle approval) from the Central Bank of the UAE (CBUAE)

Retail Payment Services (RPS, in-principle approval) from the Central Bank of the UAE (CBUAE)

Europe

Electronic Money Institution (EMI) from the Luxembourg ‌Commission de Surveillance du Secteur Financier‌ (CSSF)

Electronic Money Institution (EMI) from the Luxembourg ‌Commission de Surveillance du Secteur Financier‌ (CSSF)

Electronic Money Institution (EMI) from the UK’s Financial Conduct Authority‌ (FCA)

Electronic Money Institution (EMI) from the UK’s Financial Conduct Authority‌ (FCA)

APAC

Payment Business License issued by the People’s Bank of China (PBOC)

Payment Business License issued by the People’s Bank of China (PBOC)

Money Service Operator License (MSO) from Hong Kong Customs and Excise Department (CED)

Money Service Operator License (MSO) from Hong Kong Customs and Excise Department (CED)

Type 1 Dealing in Securities, Type 3 Leveraged Foreign Exchange Trading, Type 4 Advising on Securities, Type 9 Asset Management from the Hong Kong Securities and Futures Commission (SFC)

Type 1 Dealing in Securities, Type 3 Leveraged Foreign Exchange Trading, Type 4 Advising on Securities, Type 9 Asset Management from the Hong Kong Securities and Futures Commission (SFC)

Major Payment Institution (MPI) License &  Capital Markets Services (CMS, in-principle approval) from the Monetary Authority of Singapore (MAS)

Major Payment Institution (MPI) License &  Capital Markets Services (CMS, in-principle approval) from the Monetary Authority of Singapore (MAS)

Penyelenggara Jasa Pembayaran category 3 (PJP 3 ) issued by Bank Indonesia

Penyelenggara Jasa Pembayaran category 3 (PJP 3 ) issued by Bank Indonesia

Money Services Business Licence (MSB) from Malaysia's central bank

Money Services Business Licence (MSB) from Malaysia's central bank

Funds Transfer Service Provider from Financial Services Agency (FSA), Japan

Funds Transfer Service Provider from Financial Services Agency (FSA), Japan

Australian Financial Services License (AFSL) issued by the Australian Securities & Investments Commission (ASIC)

Australian Financial Services License (AFSL) issued by the Australian Securities & Investments Commission (ASIC)

*Data as of the end of Jun 2026

The count includes payment, factoring, financial trading, and similar types.

How We Protect Your Data

PingPong maintains a strong commitment to security and regulatory compliance. Information security is integral to our operations and is embedded throughout our organizational framework.

End-to-End Encryption

All data encrypted in transit (TLS 1.2+) and at rest (AES-256)

Tokenization

Sensitive payment data replaced with non-reversible tokens

Multi-Factor Authentication

Mandatory 2FA for all account access

24/7 Monitoring

Real-time transaction monitoring and anomaly detection

Penetration Testing

Regular third-party security assessments

Safeguarding Your Funds

Customer funds are held in segregated accounts with tier-one banking partners. Your money is ring-fenced and never used for operational purposes.

Advanced Fraud Protection

Our multi-layered fraud prevention system combines machine learning, behavioural analytics, and manual review to protect every transaction.

Real-time risk scoring

Velocity checks

Device fingerprinting

Sanctions screening